pcpaintings.com Terms and conditions
Shipping & Returns
Conditions of delivery
Prices
The prices listed in the catalogue are effective for orders placed on the Internet. Dealer prices are issued on date of issuing an invoice. No possibility of discount.
Conditions of delivery and payment
All orders placed on the internet will be dealt with as soon as possible. The goods will be shipped to the address supplied by the customer.
Delivery period: products in stock will be shipped by pcpaintings.com within 2-5 working days.
Delivery period for special orders (individual), may take longer due to shipping times. The client will be informed of any delay in delivery as soon as possible.
Payment is required in advance before any products are shipped.
All items are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A refund will be given where you have already paid for the goods.
Transport costs
Transport of the goods will be made by royal mail/parcel force or any other shipping service at the customers request. Costs will be calculated based on package weight charged at the standard parcel rate. If there is any change to the initial carriage cost quoted, pcpaintings.com will inform the customer before shipping.
Return of goods
You have the right to cancel the order within 7 days after receipt of the goods. You do not have to state a reason. The period starts on receipt of your order. Please let us know when you have received the order (via letter, fax or e-mail) and your intention to return the goods as soon as possible. pcpaintings.com will refund the amount within the next 21 days, after receiving the goods.
Postal costs are at your charge.
Products must be returned in the original packaging in an unused state. Please include the original invoice. pcpaintings.com reserves the right to send goods back to you if they are not in new condition, not in the original packaging, or if you have returned the incorrect items.
If you have any further questions please do not hesitate to contact us:
Paula Carnell PaintingsElms Lane
Castle Cary
Somerset
BA7 7JW
UNITED KINGDOM
email:- paula@pcpaintings.com
tel:- +44 (0)1963 351153
mob:- +44 (0) 7891 189 834
Guarantee for reclamation
Although we adhere to strict quality control, it is possible that you may receive a wrong or damaged product. For damaged goods or wrong product you have to cancel the order within 7 days from receipt of the goods.
To make a claim, we need the following documents: A copy of invoice as well as a detailed description of the fault.
We are not liable for defects made by third person.
Damages in transit
Please check the order for integrity. If the packet damaged or repaired with duct tape from the courier, you must to complain as soon as possible to the courier and then confirm it in written form.
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